Inclusions

• Round trip airport transfers based on seat in coach via Kuala Lumpur International Airport
• 3N / 4DRoom AccommodationView Hotel Details
• Daily hotel breakfast
• Half day Kuala Lumpur city tour based on seat in coach with English speaking driver cum guide
• Complimentary travel insurance (up to 75 years old only)
• Genting Highland Day tour based on seat in coach + round trip cable car ticket

Exclusions

• Any visa (if required)
• Any airfare & tax
• Peak Season surcharges
• Tourism Tax to be paid directly by the guests upon check in (RM 10 per room per night)
• Tipping for the guide and driver : USD 3/Pax/Day
• Midnight transfer surcharge (between 2200 hrs to 0700 hrs): USD 15/Person/Way (Min. 2 Pax) & USD 30/Person/Way (for Single traveller) (To be collected manually upon confirmation)
• Anything that is not specifically mentioned in the INCLUSIONS is on pax account
• Any kind of personal expenses or Optional tours/extra meals ordered by the guests

Payment Policy

Book and Buy Basis

Cancellation Policy

Strictly no cancellation and modification upon confirmation of booking. No refund will be extended for any unused services.

Terms & Conditions

• Rates are quoted in PHP on a per person basis.
• Rates are subject to 12% VAT upon request of Service Invoice.
• This package is applicable for a minimum of two (02) adults traveling together.
• Rates are not applicable during high, peak, or super peak periods.
• Child rate is on request and subject to computation.
• Single Supplement, Triple Sharing or extra bed request is subject to availability and on request.
• Package is applicable for Philippine Passport Holders only with valid VISA (if required). All foreign passport holders will incur a surcharge which depends on their nationality. Failure to advise/ inform us upon finalization of the booking will be automatically charge to the account of the agent.
• All bookings are subject to advance reservation. Confirmation of room(s) is strictly subject to the hotel's availability at the point of booking made only and all rates are subject to change without prior notice.
• Observe ADDITIONAL SURCHARGE and CLOSED OUT PERIODS during embargo, high and peak days.
• Hotel Standard Check-in time is from 1400 hrs to 1500 hrs. Standard check-out time is 1100 hrs to 1200 hrs.
• Early check-in is subject to availability. For guaranteed early check-in, the previous night must be booked and paid.
• Late checkout is subject to room availability but not later than 1400h. Late checkouts will automatic charge one (1) night.
• Rates are based on the lowest room category of the hotel. In case the lowest room category is no longer available, the next available room category shall be offered and the price difference shall be charged.
• Please be reminded that sneak in is not allowed as a standard rule. Just present the passport of the lead name in the booking. Failure to comply will client's own risk for charges incur.
• During out of the country travel, as a practice upon checking in to the hotel, pax is required to make an Incidental Deposit which is refundable on the date of check out. Incidental deposit may vary depending on which hotel/hotel category they will be staying.
• All passport and flight details of the passenger(s) must be submitted once the booking is guaranteed.
• All special service requests are subject to availability and/or additional charges upon check-in.
• There will be a corresponding surcharge for transfer services if the flight ticket is not similar on the mentioned airport terminals in each package.
• All transfers and tours are on seat in coach basis (unless specified)
• We will no longer consider on-day/ last minute flight detail notice. Guests will be advised to transfer on their own arrangement.
• Waiting time is maximum of 1 hour after the flight landed. Failure to show up in the designated post, pax need to go to the hotel on their own arrangement and no refund for the transfer fee.
• For any flight change without at least 24 hours notice given, applicable surcharge penalty shall be applied for re-arrangement of airport transfer.
• Only one (01) baggage (standard size) is allowed per person. In case of more luggage and the transport is not enough to accommodate guests and requests, additional charge for transfer will be billed directly to the passenger who exceeded their allowed baggage. Driver has absolutely the right to reject any oversized or exceeded luggage.
• We will no longer consider on-day/last-minute flight details notice. Guests will be advised to transfer on their own arrangement.
• No Show on booked dates will render services forfeited. Strictly no cancellation and modification upon confirmation of booking. No refund will be extended for no-shows, offloaded guests, or any unused services.
• Any reinstatement of the booking will be subject to availability and/or additional charges.
• Please remind the guests that they should be in the lobby at least 15 minutes prior to their estimated pick-up time for their departure airport transfer. We will not be held liable if they fail to catch the seat in the coach arrangement resulting in an unnecessary incident.
• Please take note that each of the country has its transportation law. Passengers must wear seatbelts during transfer and tour to avoid fine or penalty. This is for our guests' safety as well.
• No Show on booked dates will render services forfeited.
• Confirmed packages are non-rebookable and non-transferrable especially to the pax who didn't pass the immigration in International Airport.
• Strictly no cancellation and modification upon confirmation of booking. No refund will be extended for any unused services.
• In case of Force Majeure (Eg. Emergencies, Accident, Storm, Rally, Typhoon, Etc.) Which are beyond our control, TRIPS R US will not be liable to any surcharges/penalties imposed by suppliers.
• For additional queries, kindly send your Booking Request / Concerns / Optional Tours amendments through EMAIL US for urgent assistance.
• 24/7 Hotline serves only on emergencies for partners' convenience.